Operations Compliance and Incentives Manager
Mississauga, Ontario
APPLY NOWCOMPANY OVERVIEW
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
ABOUT THE ROLE
Purpose
Reporting to the VP, Supply Chain, Canada, the incumbent will take ownership of Operations pay and incentive review, and reporting as they relate to the performance of Operations teams and results across Canada.
Role Responsibilities
- The primary function and majority of work relates to Operations performance and incentive review.
- Verify all hourly paid calculations per CBAs and site guidelines, ensure scheduling accuracy, and validation of pay rates, overtime rate, premiums etc.
- Assist in developing and implementing incentives and manage exceptions.
- Audit operational practices and procedures, such as the SHRINK playbook and incentives to ensure adherence.
- Oversee the procurement of operational supplies and services, that directly impact operational costs. This includes annually tendering frequently used products and services to ensure competitive pricing.
- Conduct field testing of products and services to ensure they meet or exceed quality and service standards necessary for the business.
- Support field teams with change initiatives, create supportive documentation, and provide coaching.
- Provide recommendations to HR and Operation teams for resolution of hourly Operations performance/retention issues based on data.
- Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
- Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
- Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
- Perform other duties as assigned.
Qualifications
- Minimum 3 years progressive related experience
- Bachelor’s Degree in Statistics, Mathematics, Business Administration, Operations, or related field.
- Experience using quantitative and qualitative analytical methods to measure the effectiveness of programs, interventions, and projects; experience with statistical/infographic software is an asset.
- Strong research, analytical, project management and problem-solving capabilities.
- Ability to work with multiple data sources and combining relevant information to generate insights from analyses, creating effective presentations.
- Demonstrated knowledge in incentive and performance management
- Strong written and oral communication skills, including skills in developing and delivering presentations for audiences of all levels of business
- Ability to work in a constantly changing, fast-paced environment.
- Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook
OUR VALUES
- Our Purpose: Connecting the world to share food and care for one another
- Our Mission: Delivering success for our customers through industry-leading people, products and solutions
- Our Identity: Together we define our future of foodservice and supply chain
OUR COMMITMENT
Sysco is committed to Employment Equity.
Accommodations during the recruitment process are available upon request for candidates with disabilities.
At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.
Here’s a sample of the many benefits Sysco colleagues enjoy- Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
- Short-Term and Long-Term Disability
- Life Insurance
- Voluntary Optional Insurance
- Parental Leave Plan
- Company Pension Plan
- Group RRSP & TFSA
- Employee and Family Assistance
- Stock Purchase Plan
- Maple Virtual Care
- Unlimited on-line learning
- Sysco product discounts
- Preferred vendor discounts
- Colleague Resource Groups
(*benefits may vary based on location or bargaining unit)
ADDITIONAL INFORMATION
This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.
This Job Requisition is for an existing vacancy.
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Sustainability
Sysco is continuing to lead by example. Colleagues around the world are working hard to deliver our sustainability commitments. “One Planet. One Table.” guides and unites our efforts for people, products, and the planet. We are building a future where we can continue to nourish communities while sustaining the planet for generations to come. Check out our progress in Sysco’s Sustainability Report and view a video with report highlights.
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Sysco's Inclusion
At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.
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Our Path Forward
Sysco is committed to the process of reconciliation through empowerment and sustainability of Indigenous communities across Canada. Our approach is through a multi-pronged and multi-year strategy focused on leadership actions, colleague relations, business development, and community relationships.
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