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Warehouse Manager

Ottawa, Ontario

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Job ID R250215 Date posted 05/06/2026 End Date 05/20/2026

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.


ABOUT THE ROLE

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver thefreshest offoods and ideas to restaurants,healthcareand educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

Pay Band $85,000.00 to $116,2000.00

Role:

This positionis responsible fortheaccurate, efficient, and safe movement of cases into the warehouse and onto our trucks and onward to our customers. With, and through their team of Supervisors and Clerks theyare responsible fordirecting and coordinating the activities of inbound and outbound warehouse workers engaged in receiving, put-away, replenishment, selecting, loading, stacking, etc. of food service and food related products.

RoleResponsibilities:

  • Plan, manage and control all aspects of the warehouse operations

  • Health and Safety compliancein accordance withcompany policies.

  • Provide leadership byestablishingclear expectations anddemonstratinghigh standardsof work practices andsafety consciousbehavior.

  • Establish,maintainand promotehigh standardsof customer service.

  • Ensure compliance with OHS procedures and practices.

  • Supervision of all staff under your direct or indirect control.

  • Administration duties asrequiredto ensure daily KPI performance is achieved.

  • Ensureall resources areutilizedefficiently.

  • Continuously monitor the performance and activities of the warehouse through the use of KP l's, with a primary focus on cost controls.

  • Liaison person to the Director of Operations, implement and manage operational plans

  • Be proactive in the recruitment and training process,establishwork schedules, supervise staff,evaluateandmonitorperformance of staff to ensure required levels of productivity and organizationalobjectivesare met

  • Oversees the quality and accuracy of inbound receipt 

  • Ensures that receiving activities aremonitoredby warehouse management staff.

  • Oversees the quality and accuracy of orderselection

  • Ensures that loading activities aremonitoredby warehouse management staff. Ensures special loading requests are completed as requested

  • Monitors stocking and replenishment accuracy & efficiency

  • Monitors loading schedule requirements

  • Reviews and evaluates the cause of mis-shipments

  • Develops team and individual goals andobjectives

  • Supports the implementation of programs with EHS

  • Develops andmaintainscommunication with other departments to enhance the

  • overall organization and efficiency

  • Analyzes,identifies, and proposes solutions to problems within the warehouse operations

  • Determineswork procedures, prepares workschedulesandexpeditesworkflow

  • Studies and standardizes procedures

  • Maintains harmony among workers and resolves grievances with HR support

  • Oversees investigation of customer complaints involving such matters as damaged items ormis-picks

  • Supports the training and development of staff

  • Supports the creation of, and reviews employee performance evaluations

  • Provides feedback on the performance ofcolleagues by monitoring activities and reports

  • Completes personnel records and forms asrequired

  • Assistsin human resources actions as requested

  • If applicable, understand and interpret the CBA,participatein grievance, mediation, arbitration procedures at unionized facilities

  • Accountable for the accuracy of timecards, approvals, and scheduling of direct reports.

  • Complies withSysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.

  • Understands that their role is critical in creating a safe organization with minimal environmental impact and the value that brings to the organization.

  • Is willing to drive Environmental, Health and Safety performance by acting as an example and holding their team accountable tocomplyingwith EHS programs, policies, and requirements.

  • Enable,championand embrace an inclusive culture

  • Perform other duties as assigned.

Qualifications/Skills/Job Requirements

  • 3-5 years’ experience leading a team, experience leading front-line supervisors preferred.

  • Minimum High School diploma

OUR VALUES

  • Our Purpose: Connecting the world to share food and care for one another
  • Our Mission: Delivering success for our customers through industry-leading people, products and solutions
  • Our Identity: Together we define our future of foodservice and supply chain

OUR COMMITMENT

Sysco is committed to Employment Equity.

Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

Here’s a sample of the many benefits Sysco colleagues enjoy
  • Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
  • Short-Term and Long-Term Disability
  • Life Insurance
  • Voluntary Optional Insurance
  • Parental Leave Plan
  • Company Pension Plan
  • Group RRSP & TFSA
  • Employee and Family Assistance
  • Stock Purchase Plan
  • Maple Virtual Care
  • Unlimited on-line learning
  • Sysco product discounts
  • Preferred vendor discounts
  • Colleague Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.

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