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Position Overview 

At Sysco, we are committed to helping our customers succeed by delivering exceptional products, insights, and service. We are seeking a highly analytical and results-driven Multicultural Growth Analyst to support the execution of our multicultural business growth strategy. This role plays a key part in driving customer acquisition, onboarding, assortment optimization, vendor development, and profitable growth across diverse market segments. 

Reporting to the Director, Multicultural Growth, the successful candidate will leverage data, market intelligence, and cross-functional collaboration to identify opportunities, support strategic initiatives, and provide actionable recommendations that help grow our multicultural customer base. 

Pay Range: $57,100 to $95,000

Role and Responsibilities 

• Monitor and maintain the multicultural customer prospect pipeline, providing regular reporting on lead generation, conversion rates, onboarding progress, and sales performance. 

• Support and coordinate the onboarding of new customers, ensuring timely customer setup, product alignment, and effective communication across teams. 

• Analyze customer, sales, market, and profitability data to identify trends, opportunities, risks, and growth strategies. 

• Support merchandising initiatives by identifying assortment gaps, recommending product additions, and evaluating product performance within multicultural market segments. 

• Research and assess potential suppliers and vendors to expand product offerings and support evolving customer needs. 

• Conduct competitive market research, including pricing analysis, product comparisons, and industry trend monitoring, and provide recommendations to leadership. 

• Develop and maintain dashboards, scorecards, reports, and presentations to support business planning and performance reviews. 

• Partner closely with Sales, Merchandising, Procurement, Marketing, Operations, and other stakeholders to support growth initiatives and customer success. 

• Build expertise in multicultural communities, cuisines, customer preferences, and emerging market trends to support informed business recommendations. 

• Champion an inclusive culture while supporting food safety, environmental, health, and safety standards across the organization. 

Qualifications 

Experience 

• 2 to 5 years of experience in business analysis, sales support, category management, merchandising, customer onboarding, commercial operations, or a related field. 

• Experience working with CRM platforms, reporting tools, and business analytics solutions is preferred. 

Education 

• Post-secondary education in Business, Marketing, Commerce, Economics, Analytics, or a related discipline is preferred. 

Knowledge, Skills and Abilities 

• Strong analytical, organizational, and project management capabilities. 

• Advanced proficiency in Microsoft Excel, Power BI, and Microsoft Office applications. 

• Demonstrated experience analyzing sales, customer, product, pricing, and profitability data. 

• Ability to translate complex data into actionable insights and business recommendations. 

• Understanding of cultural, culinary, and business practices across diverse markets is considered a strong asset. 

• Excellent communication and relationship-building skills with the ability to collaborate effectively across cross-functional teams. 

• Ability to manage multiple priorities in a fast-paced environment while maintaining a high degree of accuracy and attention to detail.

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